Surrogacy Success respects your privacy and is committed to protecting the personal information you share with us through this website, including through our contact forms, booking forms, digital product purchases, email communication and external resource links.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

1. Information We Collect

When you use this website, we may collect personal information that you voluntarily provide, including your name, email address, booking details, enquiry information, payment-related details, and any information you submit through forms.

If you book a Strategy Session, we may also collect information about where you are in your IVF or surrogacy journey, your current challenges, regions you are considering, and the type of guidance you are seeking. This information is collected only to help prepare for your session and provide a more relevant consultation experience.

We may also collect basic technical information, such as your IP address, browser type, device information, pages visited, and website interaction data through cookies, analytics tools and Wix website functionality.

2. How We Use Your Information

We use your personal information to:

Process bookings and digital product purchases
Respond to enquiries
Deliver digital guides, resources and confirmation emails
Prepare for Strategy Sessions
Improve the website experience
Send relevant updates where you have opted in
Maintain website security
Comply with legal, tax, payment and administrative obligations

We do not sell your personal information.

3. Payments and Third-Party Providers

Payments may be processed through third-party providers such as Wix Payments, Stripe, PayPal, Apple Pay, Google Pay or other available payment services. Surrogacy Success does not directly store your full card or payment details.

These third-party platforms may collect and process your information according to their own privacy policies and terms.

4. Email Communication

If you contact us, purchase a product, book a Strategy Session, or opt in to receive updates, we may send you emails related to your enquiry, booking, purchase, resources or relevant updates.

You may unsubscribe from marketing emails at any time using the unsubscribe link where available or by contacting us directly.

5. Cookies and Analytics

This website may use cookies and similar technologies to improve functionality, understand visitor behaviour, support checkout processes, remember preferences and analyse website performance.

You can manage or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

6. Sensitive Information

Due to the nature of international IVF and surrogacy, you may choose to share personal or sensitive information through an intake form or consultation request. Please only share information you are comfortable providing.

Surrogacy Success uses this information only for the purpose of understanding your enquiry or preparing for your Strategy Session. This website does not provide medical, legal, financial or psychological advice.

7. External Links and Affiliate Resources

The website may contain links to external websites, including LiveGood, Boss Suite, Stan Store, Systeme.io or other third-party platforms.

Some of these links may be affiliate links, which means Surrogacy Success may receive a commission if you purchase or sign up through those links. Once you leave this website, the privacy practices of the external website will apply. We are not responsible for the privacy policies, content or practices of third-party websites.

8. Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no website, online form, payment system or email communication can be guaranteed to be completely secure. By using this website, you acknowledge that information shared online carries some level of risk.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including bookings, customer service, digital product delivery, legal obligations, accounting records and business administration.

Where information is no longer required, we will take reasonable steps to delete, de-identify or securely store it.

10. Disclosure of Information

We may share limited personal information with trusted third-party service providers who help us operate the website, process payments, manage bookings, deliver emails, host digital products, analyse website performance or provide technical support.

We may also disclose information if required by law, regulation, legal process or to protect our rights, safety, users or business operations.

11. International Users

This website may be accessed by users outside Australia. By using this website, submitting information, purchasing products or booking a Strategy Session, you acknowledge that your information may be processed using platforms or providers located in different countries.

Where applicable, international users may have rights to access, correct, delete or restrict the processing of their personal information.

12. Your Rights

You may request to access, correct or delete personal information we hold about you, subject to legal and administrative requirements.

You may also request that we stop sending marketing communication.

To make a privacy-related request, contact us at:

surrogacysuccess@gmail.com

13. Children’s Privacy

This website is intended for adults, particularly Intended Parents and individuals researching international IVF, surrogacy and related resources. We do not knowingly collect personal information from children.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business operations.

The updated version will be posted on this page with a revised “Last Updated” date.

15. Contact

For any questions about this Privacy Policy or how your information is handled, please contact:

Surrogacy Success
Email: surrogacysuccess@gmail.com